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Author Topic: Basing a product on an inconsistent source?  (Read 791 times)
rabinnh
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« on: May 17, 2010, 06:58:45 AM »

I ordered a Sheevaplug from GlobalScale on April 4th.  After being told it was "almost ready to ship" for weeks, I finally gave up and canceled the order on May 14th.

We are evaluating platforms for our product and the Sheevaplug looked really promising; we use a Debian kernel, we need 256M-512M of RAM, and at least 512M flash.

But we are really concerned that if we are successful, GlobalScale's inability to handle it's supply chain will translate to poor response to our own customers.

Does anybody have any opinions/experiences that they can share?  It seems to me that no matter how much technical potential the SheevaPlug has, it will remain a hobbyist's toy if there is not a reliable supply.

Looking forward to response.

rabinnh
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docbee
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« Reply #1 on: May 17, 2010, 07:39:10 AM »

I have resellers for a software project I migrated to SheevaPlug about a year ago who have severe problems to fulfill their customer orders because SheevaPlug production is quite unstable/unpredictable. That is extremely annoying and makes the product very problematic from my point of view apart from hobby interests.

I am just in the process of migrating the application to the GuruPlug which again starts as a nightmare (endless waiting, incomplete delivery, zero documentation, you have to google around to find some bits). Documentation and availability, is clearly sub-par from whatever I have experienced so far. I was working with products from Thailand, Switzerland and Israel before and never had this kind of uncertainty. So be warned, your pretty much on your own and delivery of products is going as they like. Engineering is also not very convincing, my customers encountered some power supply failures after a couple of months, you can read lots of this here in the forum as well.

Beside the "plug" hype the product has severe problems (from my point of view) and yes it is quite capable when finally running. Welcome to "adventure land" :-)
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