I ordered mine on July 16. Around August 10th(?) I noticed that Global had immediately billed my credit card when the order was placed. Concerned that I the information I had from the order tracking page did not clearly reflect this billing and that I might get double billed, I called Global to inquire. I was assured that I would not get double billed and that a shipment of Sheeva Plugs was due in on Aug 14th. Mine would ship by the 17th. In reality, they did better, shipping my plug on the 14th via Fedex Ground, as I'd specified. It arrived on Aug 19th.
Interestingly, the warranty period is 30 days from date of purchase
. Global "will, at it's option, either repair or replace the product without charge, provided the product is returned during the warranty period.
" (my emphasis) So, technically, the warranty expired before I even got the product.
I think they need to adjust this policy...