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1  General Category / General Discussion / Re: What is happening regarding the sale of Guruplug-ServerPLUS? on: January 09, 2011, 06:40:27 AM
I don't think it's a problem of high demand but rather they have big problems (overheating, instability) with their product. So they stop orders to solve all the claims they received from customers as me who ask for refund of their gurupulug.
2  Hardware and U-Boot firmware / Hardware / Re: Return GuruPlug Server Plus or Unplug Fan? on: January 09, 2011, 06:31:01 AM
Hi Kenji,

Disconnecting the fan of your guruplug will make it overheating and maybe die as it does for me. I can't advise you to replace with the standard unit since I don't know anything about this unit. But judging from my experience with Globalscale Technology ( see my other post in this forum) and all the problems I got with their product, I will demand the refund of your product and see elsewhere.

Lolo
3  General Category / General Discussion / Re: Global Scale Technologies are thieves!!! [SOLVED] on: January 09, 2011, 06:18:14 AM
I update this old thread to confirm that globalscale are really thieves. Let me told you my long story to understand why I think so.
I first pre-ordered a guruplug when globalscale announced it in 2009. After several months I finally received it. But after having plugged the unit I heard a bad sound and the unit was dead ! So I send a mail to ask for reimbursment of my unit. After a long time, globalscale finally agreed to give an RMA form to send the guruplug back saying that shipping cost would be reimbursed.
After other months they declared that the problem have been identified ( overheating due to lack of cooling system !) and that they have found a solution to solve this (add a bigger noisy fan !). So I wait to receive this new product. When I finally received it, another two deceptions : Firstly: they don't send me back all accessories that I send to us (wires, JTAG plug ...). Secondly : After plugging the guruplug it start to makes an incredible noisy sound (more noisy than every computer I have used as now !).
So I decided to stop this joke. I send all this crappy material and demand all the reimbursment.

At this day globalscale reimbursed me only for the guruplug I paid at the beggining. They have not refund me all the cost for shipping material. Moreover I send them many mails to ask them to pay back me and they never answer me.

So yes, Globalscale are REAL THIEVES. They just made me lose my time and my money.
Don't buy anything from them !




4  Hardware and U-Boot firmware / Hardware / Re: guruplug server plus arrived but died on: May 15, 2010, 12:00:31 PM
I ordered a guruplug server plug in February and received it today. After power it 15-20 minutes on 240V it seems my plug is dead  Cry. No power, no lead, nothing on jtag or UART.

I don't understand how GlobalScale Technology can sell this product with so many problems on it. It's just scandalous ! I wish this problem will be solved rapidily without additionnal costs.
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