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1  Hardware and U-Boot firmware / Hardware / Re: Which "Plug" should I buy? on: June 13, 2010, 10:24:11 AM
That seems like the best bet, all the other models are on a 4 week delay anyway.   I have no issue with waiting a bit longer.
I'd wait at least until September or October before buying the "improved" version and see how many problems surface.  I don't have much confidence in Globalscales and their ability to produce a quality product.
2  Hardware and U-Boot firmware / Hardware / Re: GuruPlug Server Plus Heat Problems on: May 31, 2010, 08:43:52 AM
DembK50 and thomasb what make you such great authorities on the Sheevaplug? 

The fact that the vast majority of owners are probably hanging out at message boards like this, and the incredible number of problems reported?  There's always going to be a few people who have a problem even if the product is really good, but to me it looks like there's quite a lot of people having these problems, and I don't think this is just a small fraction of people who own it.

thomasb many electronic products in the USA have very short warranties. It is just one of the facts of life in the USA.
30 days is quite rare, even here in the US.  90 days is much more common, but still indicates that the product usually is of inferior quality.  Better quality products are offered with 6 months or more, and good products typically have 1 year or more.  Haven't seen many products with only 30 days warranty here, sorry.
3  Hardware and U-Boot firmware / Hardware / Re: GuruPlug Server Plus Heat Problems on: May 29, 2010, 08:13:37 PM
There appears to be some confusion about failures in the two devices.

The bottom line is, both products are crap.  They were poorly designed, very poorly manufactured and even less tested.  It's like writing some software, fiddling with the code until it barely compiles (ignoring the warnings), run ("test") it to see if the copyright banner works and then market it and sell it.  Obviously it's going to be a disaster...
4  Hardware and U-Boot firmware / Hardware / Re: GuruPlug Server Plus Heat Problems on: May 27, 2010, 12:49:56 PM
I meant: I assumed it was customary to only give 30 days warranties in the US. I know the product isn't getting better because my reseller's warranty is longer.
A 90 day warranty is already quite short, but much much more common in the US.  I haven't really seen just a 30 day warranty much.  Personally I try to avoid everything with less than 6 months warranty. Most good manufacturers give at least a year, a few even 3 or 5 years.

Well, it seems like a neat product, at least _concept_ wise Wink

It definitely is a neat product, I wish there was more competition and products that actually work as advertised.  I'd buy one instantly.  Maybe we should start our own plug computer "business"  Grin

To show that they do give a crap about their customers!

Isn't it obvious that they don't give a crap?  They get your money, hope you don't complain within 30 days (chances are good), or they hope that you void your warranty by opening it, and they're happy to make a good profit without investing anything into quality assurance!  Evidently, there's enough people who keep buying their crap...
5  Hardware and U-Boot firmware / Hardware / Re: GuruPlug Server Plus Heat Problems on: May 27, 2010, 12:40:50 PM
We should not forget that the SheevaPlug and the GuruPlug are sold as development kits. I don't think that the devices are meant to be final products. It's for developers.
Then why don't they declare it as Alpha/Beta?  Of course it's a final product.  It's just aimed at developers because the average person probably wouldn't know what to do with it, let alone use it.
6  Hardware and U-Boot firmware / Hardware / Re: GuruPlug Server Plus Heat Problems on: May 27, 2010, 12:38:53 PM
Globalscale says they have done a design revision on the GuruPlug and the next shipment in the 2nd week of June includes these modifications. RMA's for everyone.
You would think Globalscales would have learned from the SheevaPlug power supply problems, so to be honest I have little faith that they actually fixed the termal design issues with the GuruPlug.  They probably just improved it marginally so that it works beyond the 30 day warranty...
7  Hardware and U-Boot firmware / Hardware / Re: GuruPlug Server Plus Heat Problems on: May 27, 2010, 11:57:27 AM
It's making me think that a small Atom server might be better than these cool little plugs :-(
Haven't had any issues with my two Atom mini-itx and one VIA C7 mini-itx servers.  They're all passively cooled.  Bigger than the plug, but they've been running for a long time under heavy load without any issues...

A plug would be cool though, but I would stay away from Globalscales.  Maybe we should design our own here and sell them, seems like most of us have better knowledge of power supplies and thermal designs than Globalscales...

I'd love to see a solid aluminum plug case with lots of air vents, kind of what mini-box.com has for mini-itx cases.
8  Hardware and U-Boot firmware / Hardware / Re: GuruPlug Server Plus Heat Problems on: May 26, 2010, 05:37:30 PM
I assumed the ridiculously short warranty (I'm European :p) was an US thing Smiley

Just because you live in the EU and enjoy the 2 year warranty (which btw only works as long as your supplier hasn't gone bankrupt) doesn't make it a better product.  30 days clearly shows that it's a piece of junk. If it weren't the company would be offering a longer warranty, 30 days is not a typical warranty in the US for computer (components).

I don't think the GuruPlug is garbage, but at this point I really think GST should publish a statement re. the issues with the device. The silence on their part is what annoys me Sad

How is this not garbage?  I highly doubt they even tested the thing for more than 5 minutes.  Is this what you would call quality assurance?  If they had 20 or 30 plugs running at 100% cpu for a month without any failure before they start selling them, that I would call a decent test.  But these things can't even handle idling...

Also, why should they publish a statement?  That would only scare customers away and no one would be buying their crap anymore, which means they'd lose revenue.  Their goal is to rip you off, provide very poor quality and make a good profit, and since they only give you 30 days warranty, chances are many customers don't experience these problems in the first 30 days, or they don't even open the box within that short period of time.
9  Hardware and U-Boot firmware / Hardware / Re: GuruPlug Server Plus Heat Problems on: May 26, 2010, 11:48:53 AM
Unfortunately, as long as people keep buying these, Globalscales will continue to produce and sell these defective products.  I, at one point considered buying a SheevaPlug, but after reading through many threads about the heat/power supply problems, I changed my mind.  I'm glad I did not pre-order a Guruplug (which I also considered).  This company does NOT stand behind their products because they only provide a 30 day warranty (which is a joke).

If I were you, I would NOT buy anything from Globalscales.  It just encourages them to keep doing this crap, ripping people off their money and providing nothing but garbage.
10  Hardware and U-Boot firmware / Hardware / Re: SheevaPlug power supply & USB Thumb drive on: April 07, 2010, 06:55:36 AM
Thanks.  I sent an email to globalscalestechnlogoies and apparently they fixed the power supply issue, and they now should support self-powered external 2.5" HDDs.  However, since all they did is reply with "Yes", I'm not sure what to think of it.  A 30 day "warranty" certainly suggests that they don't stand behind their product, so it's probably safe to assume that the quality is terrible.
11  Hardware and U-Boot firmware / Hardware / SheevaPlug power supply & USB Thumb drive on: April 05, 2010, 01:36:19 PM
After reading several threads and posts it seems like the SheevaPlug can't handle an external 2.5" HDD that is powered through the USB port.  What about a regular USB thumb drive/stick?  Or is the power supply of such inferior quality that I should rather not buy one of these devices and wait until they use a better quatlity power supply?
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