I had received the GuruPlug Server Plus with the heating issues and now contacted them asking for details regarding the revised product and this is what they send!
1. For the rebooting issue, we will send you a new inductor and the instruction how to replace it on the main board. If you are uncomfortable with replacing the “inductor”, you can return the units for repair.
2. For the heat issue, the problem is directly related to heat generated by the load on the CPU. Having 2 x 1Gb Ethernets and Wi-Fi running concurrently with other interfaces, causes the CPU to work harder and a lot hotter. We have found the GuruPlug's small enclosure, is not efficient as we would like at heat dissipation, therefore we changed the specification of GuruPlug Sever PLUS version.
The GuruPlug Server “Plus” is designed in its current form for maximum usage with one Gb Ethernet port and one 10/100Mb Ethernet port. Whilst using the unit in accordance to these parameters will solve the majority of “heat problems”, it is highly recommended as an additional precaution you use 10/100MB speed connections for both Ethernet ports as it will further reduce the high temperatures on the enclosure surface.
As we continue to improve the use and reliability of our product(s), specifications are subject to change.
There may be some advanced users who really need 1Gb speed Ethernet connection for both ports, and we understand the dilemma you may currently face. Please rest assure we have not forgotten your requirements, and in about 3-4 months time we will be releasing a simple to install “Professional Upgrade Kit“ so you can take advantage of the higher speed connections. In the interim the units will work effectively and the slightly slower speed connection.
Thank-you for your support in purchasing our product and we apologize for the anxiety and inconvenience caused!
Globalscale Technologies, Inc.